AI engine is the core of Cyclops, which performs artificial intelligence on the camera stream. Our AI engines include footfall, passerby, dwell time, queue time, age group, gender, emotion and heatmap. For the AI engine to fit into your store settings, you need to set up the AI engine. This can be done by defining lines and areas on the stream snapshot of the analytics zone based on your floorplan orientation. Refer to these articles for detailed instructions on how to set up footfall, passerby, queue time, dwell time, age, gender, emotion and heatmap.