How to set up the camera coverage

Here is a quick checklist before you connect the cameras on Cyclops:

• You understand the best practice of installing the camera and the suggested hardware specification for optimised performance
• You have checked that the camera and Network video Recorder / Digital Video Recorder possess the Real Time Streaming Protocol (RTSP)
• You have enough camera licenses available
• You have created a store and it is not connected to any camera yet
• You have retrieved the RTSP URL

Cyclops only keeps the unprocessed camera stream footage. Once the camera stream footage is processed, it will be removed from the queue and the storage is discarded afterwards.

Camera Stream Status

Stable Stream:
The camera stream is up and running normally over the past 60 minutes

Unstable Stream:
The camera stream has occasional disconnection (more than any of 12 minutes) over the past 60 minutes

Error:
Cyclops is not receiving the stream for 8 consecutive minutes or longer

Add a Camera

Steps to add a single camera on Cyclops:

• Go to “Location” > “Add Camera” > “Single Camera”
• Fill in the camera’s details as required
  • Camera Name
  • Camera Operating Hours (the operating time of each individual camera)
• Input the RTSP URL of the camera
• Click “Set Up Now” to proceed with the configurations of camera angle and coverage
• Select the preferred license type for the camera to be added
• Acknowledge the notes on renewal date
• Proceed to the configuration of camera spot, angle, and coverage

Once the RTSP URL is processed, the stream snapshot should be shown immediately.

Once you chose to “Set Up Now”, you are not allowed to quit during the setup process. Please ensure you have the following details to proceed. You can opt for “Save and Quit” if not all of the details are ready.

Configure Camera Spot, Angle, and Coverage

After creating a new camera, follow the steps below to set the camera spot, angle, and coverage on the floorplan:

Camera Spot & Angle

• Select the floor that you wish to connect your camera to
• Left click on the floorplan to mark the camera spot
• Move the cursor to indicate the camera direction (the direction that the camera is pointing at) and second click to confirm the camera angle

Once you have set the camera spot and angle, you shall be able to see two green ticks on the right to confirm the completion

Camera Coverage

• First, plot 4 points anywhere on the stream snapshot to define the coverage of the camera. It is the area that the camera is capturing.
• Then, plot another 4 points anywhere on the floorplan following the exact orientation and order of the one you just did on the snapshot to define and locate the camera coverage on the floorplan.

The plotted 4 points can be any quadrilateral shapes

You cannot connect multiple cameras to a touchpoint. There should only be one camera connected to a touchpoint. But you can connect your camera to multiple touchpoints instead.

Edit Existing Camera Configurations

You can freely edit the existing configurations of the camera information, RTSP URL, camera spot & angle, and coverage via the “Camera Settings” menu.

Edit Camera Information

You are able to edit the camera name, operating hours of the camera, and to activate the real-time acceleration function (only applicable to premium plan).

Edit Camera RTSP URL

You are able to update the camera RTSP URL by filling in a new one. Remember to click “Preview Stream” to test the connection by generating a new stream snapshot.

Edit Camera Spot & Angle

Similar to the initial setup, you can edit the camera spot and angle following the steps below:

• Select the floor where the camera is located
• Left click on the floorplan to mark the new camera spot
• Move the cursor to indicate the camera direction (the direction that the camera is pointing at) and second click to confirm the camera angle

Edit Camera Coverage

Similar to the initial setup, you can modify the camera coverage following the steps below:

• First, plot 4 points on the stream snapshot to define the coverage of the camera
• Then, plot another 4 points on the floorplan following the exact orientation and order of the one you just did on the snapshot to define and locate the camera coverage on the floorplan