How can I create an alert in Cyclops Watch? If you want to monitor your store performance without logging into Cyclops from time to time, you’re on the right...
How can I delete an alert? Follow these simple steps below to delete an alert: Step 1: Go to Cyclops Watch Page Step 2: Scroll down...
How can I edit an alert? You may edit the alert by clicking directly on the alert on the Cyclops Watch Page. Alternatively, you may follow...
Can I temporarily stop an alert from functioning? Yes. You can simply scroll down to the alert you wish you stop. On the left-hand side of the target...
What does the alert camera status mean? Each alert has a camera status shown on the left-hand side. It indicates the camera stream statuses connected to the...
Can I create an alert for a zone? Yes, Cyclops Watch can cover both store and zone level monitoring. You may choose an individual zone after the store...
What are the available data types for setting up the condition? At the moment, there are 10 types of data available for monitoring: Passerby, footfall, zone traffic, average dwell time, average...
Can I create multiple conditions within the same alert? Yes! To add on more conditions, simply click on the “+” button at the end of the existing condition. You...
What threshold should I set in the alert? There are no rigid rules or limit to set the threshold. We recommend you make reference to the daily performance...
How can I view the alert trigger record? Viewing the trigger history is helpful to understand the time distribution of the alert and the business operations. You may...