Where can I change my default location selection behaviour?
Default store selection behaviour refers to whether your stores are expanded or collapsed in the sidebar by default. To change...
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How do I edit my location details?
Keeping your store details updated makes it easier for you and your team to identify your store. To edit your... -
How to edit an analytics zone?
Editing an analytics zone enables you to keep your store updated on Cyclops. This is especially useful if you implemented... -
What are AI engine settings?
AI engine is the core of Cyclops, which performs artificial intelligence on the camera stream. Our AI engines include footfall,... -
How do I edit AI engine settings?
Editing AI engine settings enables you to personalize our system to your store and gain insights that are useful for... -
How can I add additional cameras to my account?
Please notice that you cannot add an additional camera standalone. You must connect it to an analytics zone. To connect... -
How do I rename my camera?
Updating your camera name makes it easier for you and your team to identify the corresponding analytics zone. To rename... -
Can I change the camera my analytics zone is connected to?
No, you are not able to directly change the camera your analytics zone is connected to. If you really wish... -
Can I change my camera operating hours?
Yes, you can change the operating hours of your camera. Let’s learn how to do so in this article! Note:... -
How to start / pause / relaunch my camera?
You can start, pause or relaunch your camera by the 3 steps below. Step 1: Go to Settings > Cameras ... -
Can I remove my camera from Cyclops?
Yes, you may remove your cameras from Cyclops anytime you wish to do so. Please continue reading to learn how... -
Where can I change the settings for my charts?
Changing the settings for your charts allows you to visualize your data the way you prefer. To change your charts...