What is the difference between locations and touchpoints? Location is the entire physical space that you wish to collect the data from, e.g. a shop, mall, restaurant, event...
What is a touchpoint and how to create one? A touchpoint is a user-defined area in the location that Cyclops will perform analytics on. Creating touchpoints allows you to...
How to delete a touchpoint? To delete a touchpoint, please follow the steps below. Step 1: In “Locations”, select the touchpoint you intend to delete....
How to edit a touchpoint? Editing a touchpoint enables you to keep your location updated on Cyclops. This is especially useful if you implemented new...
Can I connect my camera to more than one touchpoint? Yes, you can connect your camera to multiple touchpoints, but you cannot connect multiple cameras to a touchpoint. Learn how...