There are many reasons for being unable to generate and download your report.
You may be unable to generate your report because no store or more than one store has been selected. Please make sure you have chosen only one store at a time.
Your download status may indicate why you are unable to download your report.
- Error: Try generating your report again and contact us at firstname.lastname@example.org for further assistance
- Not Enough Data: Our system could not fetch your store data due to reasons such as zone not created, camera not connected, floorplan missing, and AI engines not set up. You may choose to generate a report for another month.