What are AI engine settings? AI engine is the core of Cyclops, which performs artificial intelligence on the camera stream. Our AI engines include footfall,...
How do I edit AI engine settings? Editing AI engine settings enables you to personalize our system to your store and gain insights that are useful for...
What is footfall, and how do I set it up? Footfall represents the number of people that entered your store. It is an important indicator of how successful your company’s...
What is passerby, and how do I set it up? Passerby gives you the number of people who passed by a defined line from all directions outside of your store....
What are dwell time, age, gender, emotion and heatmap, and how do I set them up? Before proceeding to the instructions, let’s learn about what do they mean! Dwell Time Dwell time is the length of...
What is queue time, and how do I set it up? Queue time is the time customers spend waiting for the cashier. To set up this AI engine, define an area...
What is staff exclusion, and how do I set it up? Staff exclusion is the mode excluding staff involvement and users could thus view customer-only data. The algorithm identifies the staff...
Why does Cyclops reject my cropped staff image? In the cropping mode, you might encounter a situation where boxes are not shown after clicking and dragging. This means...