A touchpoint is a user-defined area in the location that Cyclops will perform analytics on. Creating touchpoints allows you to compare your zone performance against various indicators.
To create an touchpoint, please follow the steps below.
Step 1: Go to “Locations” and open the “Touchpoint” panel.
Step 2: Input Touchpoint Information
Grouping touchpoints helps makes it easier for retrieving data for data visualisation and export. Learn more about touchpoint groupings here.
Step 3: Proceed to complete setup
You may choose to complete the touchpoint position and AI Engine set up later. The touchpoint will then be categorized into an undesignated touchpoint. Learn more about setting up an undesignated touchpoint here.
Step 4: Mark the touchpoint position on the floorplan.
Step 5: Choose the appropriate AI Engine
Learn about the 3 types of AI Engines here.
Step 6: Select the corresponding camera
Step 7: Draw the touchpoint line/ zone in the stream snapshot
Details of drawing touchpoint line/ zone is explained here.
Step 8: Done!
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